Showing posts with label Business. Show all posts
Showing posts with label Business. Show all posts

Wednesday, July 11, 2012

How To Increase Sales Tip - Just Stop By All That Business You Are Driving By

With small business owners comprising the largest segment of the economy, many of these entrepreneurial spirits must drive to their appointments, their networking events and to take care of those support administrative services such as mail, bank and supplies. Yet, this simple action is a hidden goal mine. Years ago, a close colleague revealed this gold mine to me when he made this simple statement: We drive by more business than we will ever have.

Just think about all those businesses you drive by each and every day? How many of them could use your products or services? What would happen if you set a plan to start visiting one new business each week or better yet each day?

Coaching

Now, you are probably thinking that is cold calling. You are absolutely 1000% correct. However, by not stopping in, by not cold calling, what is the potential loss?

How To Increase Sales Tip - Just Stop By All That Business You Are Driving By

Just think about all those other competitors who are driving by the same businesses? Are they also sharing some of these same or similar thoughts about cold calling?

I hate to cold call. Cold calling is a waste of time. I prefer what I am doing. Cold calling is for amateurs. I have enough sales/

Now instead of being a limitation thinker, turn the tables around and become a possibility thinker. What would happen if you began to believe:

I love to cold call? Cold calling is great way to fill in extra time? I prefer taking risks and doing what I have never done before? Cold calling is for professionals? I can always have more sales and more loyal customers?/

Take action right now and identify at least one business that you drive by every day or at least once a week. Make a decision to just stop by and see what happens. Who knows you just may make a friend that will help you get closer to where you want to go.

How To Increase Sales Tip - Just Stop By All That Business You Are Driving By

Do you want to increase your sales? Then, you might be interested "Simply Speaking, Increase Sales by..." a truly quality e-book combination workbook that focuses on helping you within the 3 key areas of Marketing, Selling and Planning. Learn more at http://www.processspecialist.com/sales-training-book.htm

Leanne Hoagland-Smith, M.S. is a speaker and national business coach who has written hundreds of articles with a focus on leveraging human capital for transformational change by developing results driven leadership in people, teams and organizations.

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Thursday, June 28, 2012

Business Coaching Tips - Customer Satisfaction Improvement Plan

Pro-active Strategies

Actively look at implementing some of these proactive strategies
Supplying better quality goods or over-servicing Ensuring speedy delivery. If a customer orders today by direct mail, they are always impressed if the goods are there the next day. This sets the tone for the entire organization Offering after sales discounts Realigning product development to customer needs. This could take the form of a pro-active questionnaire that asks the customer what they liked and did not like. And then setting a product development plan from this feedback Access to additional services or goods as a reward for being a good customer Follow up with a simple customer service call - "we care about our customer" Supply a bonus gift with the sale
People Strategies

Coaching

A set of guidelines should be developed for anyone that comes in contact with a customer. These guidelines should be backed by detailed training. The types of people that typically come in contact with a customer include

Business Coaching Tips - Customer Satisfaction Improvement Plan

Receptionist Sales people Technical people Delivery and warehouse people Secretary Telemarketers Accounts

Review what type of customers that you have, the types of issues that these people deal with and look to develop a series of quality guidelines

Systems - Implement and monitor the following systems
Customer service systems Customer feedback systems Regular training of staff Automated survey Mystery shopper Employee incentive to reward high customer service Automated CRM and access by all staff
Areas of Performance you should review
Product quality Delivery Courtesy Professionalism Product knowledge Complaint resolution Ease of doing business Invoicing/Accounts accuracy Responsiveness to enquiries Stock availability After sales service Service versus expected service
Indicators (lagged)

Lost customers (churn rate) Average value sale Referrals Average life time value Product returns Complaints Customer re-order frequency

Business Coaching Tips - Customer Satisfaction Improvement Plan

Peter Hickey Corprat ® Coaching - All rights reserved

Winner of the Ernst & Young NSW "Entrepreneur of the Year award in 1999 Bestselling author and designer of a number of multi award winning business tools that are now being used by more than 60,000 companies around the world. Founder of a software company that was listed as one of BRW's fastest growing 100 private companies in 2000. Peter successfully built the company from a one man business to a multi-million dollar concern. The company was acquired 10 years after its inception by a multi billion dollar publisher

Visit - http://www.corprat.com for more information on how to become a business coach and for our free Mini MBA program or business planning service.

Visit - [http://www.plansforbusiness.com] for more free resources and a free business planning software and free "how to sell your business guides."

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Saturday, June 16, 2012

ACN MLM Business - Opportunity Or Scam?

ACN, Inc, is a network marketing company that provides consumers low cost telephone service, internet, wireless service, as well as digital and video phones. They have built themselves into a well-known MLM company, and claim to be the worlds largest direct seller of communication products.

ACN has also gained much attention for their income opportunity, and there are some very real concerns about starting or participating in an ACN business. In this article, we will go through and give an unbiased review of the pros and cons of doing an ACN business, and see if ACN is a great business opportunity...or a great scam.

Coaching

1. ACN - The Good

ACN MLM Business - Opportunity Or Scam?

ACN was founded in 1993 by Greg Provenzano, Robert Stevanovski, Mike Cupisz, and tony Cupisz. They operate in 19 countries and have over 1,000 employees worldwide. The company itself has a pretty simple product line - low-cost telecommunication service, internet service (DSL, broadband, and dial-up) and other basic wireless services. They have experienced double-digit growth for the past few years, and claim to reap 0m in revenue annually. One of the more notable achieve of ACN is that they have gotten Donald Trump to publicly endorse them as a great business opportunity. So far, so good.

2. ACN - The Bad

Whether or not ACN is a good business opportunity, it is clear that Mr. Trump has no intention of starting an ACN business. Additionally, making RVP or SVP (the top positions in ACN) take considerably more work than finding 3 people...who find 3 people...who find 3 people...etc. etc.

The theory of growing an ACN business is that the representative will simply find a few people who are already using telecom service, and switch over to ACN because of the income opportunity. The picture is painted that the distributor can be paid off everyone in their neighborhood who has a telephone...which is most everyone. The problem comes with a marketing concept called positioning.

3. ACN - The Ugly

ACN, like many other MLM's, teach their distributors to leverage their "warm market", friends and family. However, when a new distributor comes talking to their friends and family about making a tremendous income with a business opportunity...and the distributor is not making any money...there is a credibility issue that occurs, and the distributor is positioned as a gopher for someone else's business.

Growing an ACN business can be a great opportunity. They appear to have a good service, but there are plenty of companies that have great products, and many people that market great products never make a dime. There are also plenty of terrible products that generate millions of dollars in revenue (anyone remember the pet rock?) The difference is the marketer, and their ability to target their market effectively.

In closing, I would say that starting and developing an ACN business is lucrative if you know how to effectively use the telephone, the Internet, and other effective marketing tools. It is not a scam, but like any business, success will be determined by the skill-set of the marketer. ACN is definitely not a lottery ticket or a stock option - meaning, you do not just buy in and wait for a payout.

If someone does not have the first clue on how to market effectively, then I would suggest they either learn how to be an effective marketer, or else just use ACN as a way to save a few bucks on your phone bill.

This article can be freely published on a website as long as it is not modified in any way including the author bylines and active hyperlinks.

ACN MLM Business - Opportunity Or Scam?

Joshua Fuson is a professional marketer, and has marketed dozens of different products and services. He has participated in the generation of over million dollars of revenue in network marketing in past 4 years alone. To find out how, you can go... here

To learn more about growing an ACN business, you can go to The ACN Success Blueprint

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